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All too often we see IT Service Providers who insist on operating in a vacuum, out of fear, their competitors will learn their strengths and weaknesses to only use against them. However, we also see many who are engaged with peers and vendors, sharing information, providing feedback and keeping themselves at the forefront of industry knowledge and solutions. Matt Scully, Channel Chief with Mailprotector talks with Brian about the value of collaboration and how both IT Service Providers and Channel Vendors can leverage communication and engagement in order to succeed and grow in this constantly changing industry. After all, the bad guys are all working together…why shouldn’t we? We are all truly better together!